POSITION TITLE: Quality Supervisor
PRIMARY FUNCTION: Responsible for the quality function within the manufacturing plant; assuring that all products meet or exceed the customer’s specifications and expectations.
Output: Supervision
· Responsible for completing jobs as scheduled on the quality assurance priority dispatch report (PDR) and shipment report.
· Responsible for coaching and training employees and making recommendations on hiring and termination of employees within the department.
· Attends and provides instruction or feedback in meetings as a quality assurance representative.
· Responsible for scheduling and execution of daily quality assurance activities to support production.
· Leads and conducts meetings as needed – Kata, Zero Defect Plan, department meetings. Participates in other meetings (as needed) where quality assurance representation is required.
· Assist in developing training material and providing instruction for internal training classes.
· Responsible for following all documented and posted safety procedures and requirements.
· Ensure compliance with and follow documented Quality/AS9100 procedures as well as company anddepartment policy.
Output: AS9100 Programs/requirements
· Scheduling, preparing, and conducting internal and external audits to AS9100 and internal requirements.
· Manages the calibration schedule and database and coordinating calibration and verification activities.
· Assuring corrective actions are completed on time and effective.
Output: Analysis of Quality data
· Working closely with production to identify and correct adverse Defective Parts per Million (DPM) trends.
· Aid in development of inspection plans and work instructions for areas and processes as required.
· Identifying continual improvement opportunities in procedures and in practice.
· Process Returned Material Authorizations (RMAs) and Quality Alerts promptly and accurately.
· Calculate and document the cost of poor quality associated with scrap and rework of product.
Output: Customer relations
· Respond to customer needs regarding quality, including generating notice of escapes and responding to corrective action requests as needed.
· Assuring corrective actions are completed on time and effective.
· Interfaces with customers (external and internal) to insure quality requirements are clear and communicated.
JOB QUALIFICATIONS:
· Three (3) years minimum experience in Quality, Manufacturing, or related field
· Effective leadership experience
· Strong attention to detail and organizational skills
· Excellent verbal and written communication skills
· Proficient in AS9100 quality management system
· Ability to interpret detailed blueprints and customer/industry/international specifications
· American Society for Quality (ASQ) certification preferred
PHYSICAL/SENSORY REQUIREMENTS:
· Ability to bend, stoop and lift.
· Ability to lift up to 40 pounds.
· Must have good vision for detail.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
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